1. Data Controller
The controller of this website is:
DUOS SK, s.r.o.
Dunajská 2285/3
811 08 Bratislava - Staré Mesto
Slovakia
Company ID (IČO): 51965887
Tax ID (DIČ): 2120858014
E-mail: info@duos.sk
2. Personal Data We Collect
When using our website, we may process the following personal data:
Contact Form Data
- Full name
- Telephone number
- E-mail address
- Message content
Technical Data
- IP address
- Browser and device information
- Visited pages
- Date and time of visit
- Information collected through cookies
3. Purpose of Processing
We process personal data for the following purposes:
- Responding to your enquiries
- Communicating with you
- Scheduling appointments or consultations
- Providing information about our services
- Improving website functionality and user experience
- Ensuring website security and preventing misuse
4. Legal Basis for Processing
We process personal data on the basis of:
- Our legitimate interest in operating and improving our services
- Taking steps prior to entering into a contractual relationship at your request
- Your consent, where required, particularly for analytical and marketing cookies
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected or as required by applicable legal obligations.
6. Data Recipients
Your personal data may be shared with service providers that assist us in operating our website and providing our services, including:
- Vercel Inc. - website hosting
- Google Ireland Limited - Google Analytics
- Meta Platforms Ireland Limited - Meta Pixel
- Microsoft Ireland Operations Limited - Microsoft Clarity
- E-mail service providers
We do not sell or commercially distribute personal data to third parties.
7. Cookies
Our website uses cookies to ensure proper functionality, improve user experience and analyse website performance.
Strictly Necessary Cookies
These cookies are required for the operation of the website and cannot be disabled.
Analytics Cookies
Analytics cookies help us understand how visitors use our website and enable us to improve its performance.
We may use:
- Google Analytics
- Microsoft Clarity
Analytics cookies are only activated after obtaining your consent.
Marketing Cookies
Marketing cookies are used to measure advertising effectiveness and improve marketing campaigns.
We may use:
- Meta Pixel
Marketing cookies are only activated after obtaining your consent.
8. Cookie Management
When you first visit our website, you can:
- Accept all cookies
- Reject all non-essential cookies
- Manage your cookie preferences
You may change or withdraw your consent at any time through the cookie settings available on the website.
9. International Data Transfers
Some service providers may process data outside the European Economic Area (EEA).
Where such transfers occur, appropriate safeguards are implemented in accordance with the General Data Protection Regulation (GDPR).
10. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Restrict processing
- Object to processing
- Request data portability
- Lodge a complaint with the competent supervisory authority
11. Marketing Communications
If you provide separate consent, we may also process your contact details for the purpose of sending marketing updates, news, invitations, events and information about DUOS services.
This consent is voluntary and is not a condition of submitting the contact form or having your enquiry handled.
You may withdraw your consent to receive marketing communications at any time, for example by clicking the unsubscribe link in an email or by contacting us at info@duos.sk.
12. Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us at: